Practical Recovery Support
Capital Credit Recovery helps businesses recover overdue receivables through structured communication, documentation discipline, and transparent reporting.
Our approach focuses on consistent process management. Accounts are reviewed with available documentation, communication history, and account context so outreach can be planned in a clear and organized way from the start.
We also work with client teams to clarify intake expectations before placement, such as document completeness, preferred update cadence, and the right contact points for approvals. Early alignment helps avoid delays and keeps file handling consistent.
What We Offer
- Consumer and commercial collection programs
- Pre-collection escalation support
- Skip tracing and judgment recovery support
- Clear status reporting on active files
Why Clients Work With Us
- Compliance-Focused: Processes built around respectful, lawful communication.
- Consistent Execution: Standardized workflow with regular review of active accounts.
- Transparent Reporting: Updates that are easy to review and act on.
- Relationship-Aware: Recovery approach designed to protect client reputation.
Office and Service Area
Our central office is in Owen Sound, Ontario. We provide service coverage across Canada, excluding Quebec.
Many clients use a blended process where internal teams manage early reminders and external collection support is added for aged balances. We can fit into that workflow while keeping reporting and communication expectations clear.
Industries We Support
- Professional services
- Property and facility services
- Healthcare and dental clinics
- Automotive services
- Wholesale and distribution
Regardless of industry, the same fundamentals apply: accurate account records, timely follow-up, and documented communication. Strong process fundamentals usually make resolution work more predictable and easier to manage.
Organizations that document handoff criteria, internal escalation points, and dispute-routing responsibilities often see fewer process gaps once files become overdue. A documented workflow also helps finance, operations, and management teams review progress using the same expectations and terminology.