How to Reach Us
For account updates, service requests, or general questions, contact our team by phone, email, or form submission.
When speaking with our team about a file, have the account reference and a short summary of the request available. This helps route your message quickly without putting sensitive information in the public form.
For a new account enquiry, our team can explain what invoice dates, balance information, and prior follow-up notes are needed and how to share them safely. Clear context at intake helps identify next steps without asking you to submit confidential debtor information through this page.
Office Information
Capital Credit Recovery
254 8th Street East
Owen Sound, ON
N4K 1L1
Canada
Phone: 1-866-281-3872
Email: info@debtcollecting.ca
Office Hours: Contact the team to confirm current hours.
Service Area
Central office: Owen Sound, Ontario.
Service availability depends on the account type and jurisdiction. Contact us before placement so we can confirm whether we can assist.
What We Can Help With
- Commercial and consumer debt collection services
- Collection status updates and reporting requests
- Pre-collection and escalation guidance
- General service and onboarding questions
For privacy and security, avoid sending highly sensitive personal information in the initial message. If additional details are needed, our team can provide secure follow-up instructions based on the nature of your inquiry.
We recommend including your preferred contact method and business hours for follow-up. That helps reduce missed calls and keeps communication consistent during the first stage of account review or service onboarding discussions.
Send Us a Message
For an initial enquiry, share your business contact details and a brief account summary. Please do not send sensitive debtor information through this public form.
Office Location
Office visits are available by appointment. Most account and status discussions are handled by phone or email so client teams can coordinate updates without travel.